Aging and Disability Resource Center: You’ve Come to the Right Place
The Aging and Disability Resource Center (ADRC) serves as a highly reliable place where people of all ages and incomes can receive information and guidance on assistance programs for seniors and the disabled. Focused on providing effective and efficient service, ADRC can eliminate the confusion and frustration of finding the help you need. ADRC offers a “No Wrong Door” entryway for services by providing older and disabled individuals, as well as caregivers and the community at large, with information and referrals, benefits counseling, short-term case management and follow-up. ADRC helps people make informed decisions about healthcare needs, long-term care options, including home and community-based services. We are here to serve and direct you to the help you need.
A Trusted and Unbiased Wealth of Information
The Aging and Disability Resource Center is widely recognized in Jefferson County as a place where seniors, as well as people with disabilities of any age or income level, can receive accurate and unbiased information and direction concerning a wide array of assistance programs. Through reliable information, people are better able to evaluate their options with confidence relative to their current living situation and long-term care.
Our “No Wrong Door” approach is designed to coordinate and streamline access to many vital programs, thus ensuring that older adults, individuals with disabilities and family caregivers can easily obtain counseling and user-friendly information on public and private services. These services include:
- Alabama Cares, Alabama Senior Nutrition Program, Homemaker & Personal Care Program, Legal Assistance, Long-Term Care Ombudsman Program, Nutrition Counseling, Older Relative Caregiver Program, Preventive Health, SenioRx, the State Health Insurance Assistance Program (SHIP), Senior Medicare Patrol (SMP) and the Senior Community Service Employment Program (SCSEP)
- Screenings and appropriate referrals for individuals using the Universal Intake Form (UIF) for all services and programs offered at the Area Agency on Aging
- Screenings for eligibility, and assistance with applications, for the Medicare Savings Program (MSP), Low-Income Subsidy (LIS), Alabama Elderly Simplified Application Project (AESAP), and the Farmers Market Coupon Voucher Program
- Additional resources available through other partner agencies of United Way of Central Alabama
Frequently Asked Questions
What types of resources are available to me through ADRC?
Our resource guide is a comprehensive list of programs and services in 35 different categories. Examples of categories include housing, in-home care, dental clinics, transportation services and vision and hearing resources.
Who can use the services provided through ADRC?
ADRC serves as a resource and referral program for seniors, people with disabilities and caregivers. Anyone in need of information for a loved one can call ADRC.
How old do you have to be to receive services through ADRC?
There is no age requirement when it comes to utilizing ADRC. However, you may be referred to various programs and services of the United Way Area Agency on Aging that have their own guidelines.
What if I call ADRC for a resource and nothing is available that answers my needs?
If a resource is not available through the United Way Area Agency on Aging, the staff will try its best to locate the needed services elsewhere. If those initial efforts are unsuccessful, feel free to continue checking back with ADRC.
What if I need help completing an application for additional Medicare benefits, SNAP or assistance with prescription drugs?
Call us! The ADRC specialist or program coordinator will assist you to make sure it is completed correctly.
ADRC’s services are available by phone at 1-800-AGE-LINE (1-800-243-5463) or by appointment or walk-in Monday through Friday from 8 a.m. to 4:30 p.m. at United Way of Central Alabama’s office, 3600 8th Avenue South, Birmingham, AL 35222.